The Travel Health Insurance Association (THIA) is gearing up for its 2025 Innovation Summit, a pivotal event aimed at transforming the travel health insurance landscape. Set to occur on September 12, 2025, at the esteemed Bonaventure Hotel in downtown Toronto, this one-day summit will bring together an array of industry leaders, professionals, and technology experts. Attendees can expect to gain invaluable insights into the industry’s challenges and opportunities while exploring innovative solutions to enhance the travel insurance experience.
Purpose and Goals of the Summit
The overarching theme of the 2025 THIA Innovation Summit is “From Complexity to Clarity: Reimagining Travel Insurance for a Simpler, Smarter Future.” This theme underscores a collective commitment to simplifying travel insurance processes and making them more accessible to all stakeholders. Attendees will delve into discussions focused on streamlining the application process, improving customer service, and ultimately shedding intricate complexities that have long plagued the industry.
Vital topics will include emerging trends, advancements in technology, and best practices aimed at creating seamless travel insurance products tailored to meet the modern traveler’s needs. As the summit unfolds, discussions will center on how innovators can pave the way for a more transparent and user-friendly insurance experience.
Keynote Speakers Set to Inspire
The summit will feature two prominent speakers, each renowned in their respective realms, who will provide transformative insights into the integration of technology and innovation within the travel insurance sector.
Jay Kiew — Change Navigation Strategist
Jay Kiew, an esteemed strategist and change navigator, will share his experiences on fostering organizational adaptability in disruptive times. Armed with over 13 years of experience, he has orchestrated substantial transformations that have positively impacted numerous executives and organizations. Kiew’s personal story as a cancer survivor and his journey through adversity will provide a unique backdrop to his keynote, highlighting the importance of resilience in leadership and adaptability in an ever-evolving market.
Jim Harris — AI and Disruptive Innovation Expert
Jim Harris, a thought leader on artificial intelligence and disruptive innovation, will discuss the implications of AI in the travel insurance realm. As a best-selling author and management consultant, Harris has guided numerous organizations through the complexities of embracing AI-driven transformations. His insights will explore how automation can redefine customer service in the travel insurance sector, enabling companies to provide quicker and more personalized solutions.
What Attendees Can Anticipate
The THIA Innovation Summit promises an enriching experience packed with educational content, networking opportunities, and a showcase of innovative products.
Educational Sessions
Attendees can look forward to engaging educational sessions that tackle various pressing topics in travel health insurance—from regulatory challenges to breakthroughs in technology. Expert presentations will emphasize practical solutions designed to enhance operational efficiency and accessibility for consumers. These insights will empower businesses to thrive in a competitive landscape.
Networking and Collaboration Opportunities
Networking is a pivotal element of the summit. Attendees will have ample opportunities to connect with suppliers, innovators, and peers from various sectors of the industry. As professionals exchange ideas and forge potential collaborations, the event aims to foster an environment ripe for building new partnerships and expanding business relationships.
Supplier Exhibitions and Product Demonstrations
The summit will also feature exhibitions from a diverse range of suppliers showcasing the latest products and services designed to streamline operations within the travel insurance domain. Attendees will have the chance to see firsthand how these innovations can enhance business performance and customer satisfaction.
Social Engagements
A featured cocktail reception will offer a relaxed atmosphere for attendees to unwind and discuss the day’s insights with industry leaders. This informal gathering will create additional opportunities for networking and relationship-building among participants.
Registration and Accommodation Information
Early registration is advisable, as the summit is expected to attract a significant number of attendees. Ticket pricing is structured as follows:
Early Bird Ticket (by August 8, 2025):
– THIA Members: $250
– Non-Members: $350
– Student Tickets: $75 (for full-time TRIP course students)
Standard Ticket (after August 8, 2025):
– THIA Members: $300
– Non-Members: $350
– Student Tickets: $75
Ticket prices include access to all sessions, meals, and the networking reception. Attendees are encouraged to sign up for early notifications regarding ticket availability.
For those traveling to Toronto for the event, THIA has arranged discounted rates at the Canopy by Hilton Toronto Yorkville, conveniently located near the summit venue. Early booking is recommended to secure these accommodations.
Conclusion: Shaping the Future of Travel Insurance
The 2025 THIA Innovation Summit is poised to be a transformative milestone for professionals in the travel health insurance sector. By fostering knowledge exchange and collaboration among industry leaders, the summit aims to empower attendees to navigate emerging trends and leverage innovative technologies to enhance their operations. This event not only supports professionals but also endeavors to improve the overall traveler experience by promoting more efficient and user-friendly insurance solutions. As the journey toward redefining travel insurance continues, the insights shared at the summit will undoubtedly play a crucial role in shaping the industry’s future.
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